How do I file a claim with ShipInsure?Updated 17 days ago
If you have purchased ShipInsure Package Protection, you'll receive an email from ShipInsure after your order is complete. This email will contain instructions on how to file a claim, along with your unique ShipInsure ID number (starting with SI).
In case you did not receive an email from Shipinsure, here's how you can file a claim:
Visit the File a Claim page.
Provide Shipinsure with your Email and Order Number.
Select the relevant items and Issue for the claim.
Finally, provide us with information about your claim in the Tell us what happened section.
The ShipInsure team will review your claim and get back to you within 24 hours.